Question 1

What makes Santé different from a traditional primary care practice?

Accepted Answer

Traditional primary care is largely reactive — you come in when something is wrong, and the goal is to treat the immediate problem. At Santé, we take a proactive, integrative approach. We use advanced diagnostics to identify imbalances before they become illness, and we coordinate hormonal, psychiatric, and primary care under one clinician. You are not passed between specialists — one provider holds the complete picture of your health.

Question 2

What is concierge medicine, and how does it work at Santé?

Accepted Answer

Concierge medicine means you have a direct, ongoing relationship with your clinician — not a rotating roster of providers. At Santé, this means unhurried appointments, direct communication between visits, and a care plan that is continuously refined as your health evolves. We limit our patient panel to ensure every patient receives the attention they deserve.

Question 3

Do you accept insurance?

Accepted Answer

Santé operates as a private-pay concierge practice. We do not bill insurance directly. Many patients use HSA or FSA funds for eligible services. We are happy to provide documentation for potential out-of-network reimbursement upon request.

Question 4

Is telehealth available?

Accepted Answer

Yes. Many consultations, follow-ups, and protocol reviews can be conducted via secure telehealth. Certain initial evaluations and in-person diagnostics may require an office visit. We will advise you on what is appropriate for your situation.

Question 5

How is your psychiatric care different from seeing a traditional psychiatrist?

Accepted Answer

Our psychiatric care is fully integrated with your physical wellness plan. We assess mood, cognition, and emotional resilience through a neuro-metabolic lens — meaning we consider how hormonal imbalances, nutritional deficiencies, and metabolic dysfunction contribute to mental health. This coordination allows us to address root causes rather than simply managing symptoms with medication.

Question 6

What happens at your first consultation?

Accepted Answer

Your first consultation is a private conversation. We will review your health history and goals, explain our integrated approach, and discuss what a personalized protocol might look like for you. There is no obligation to proceed — it is simply a chance to determine whether Santé is the right fit.

Question 7

Why are these called "bioidentical"?

Accepted Answer

They are molecularly identical to the hormones naturally produced by your own body. Unlike synthetic hormones, which have a different molecular structure, bioidentical hormones are recognized and processed by your system as if they were your own.

Question 8

Is BHRT safe?

Accepted Answer

BHRT is a precision-based therapy. We do not simply prescribe hormones — we perform comprehensive biomarker diagnostics to determine your exact needs. By restoring your levels to a healthy, youthful physiological range, we aim to protect long-term health rather than mask symptoms.

Question 9

Is this different from the "hormone pills" I've heard negative things about?

Accepted Answer

Yes. Much of the past controversy surrounding hormone therapy involved synthetic, non-bioidentical formulas and antiquated dosing models. We use modern, precision-based delivery methods tailored to your specific lab markers.

Question 10

How long does it take to feel a difference?

Accepted Answer

Most patients report improvements in energy and focus within the first few weeks, but physical and metabolic optimization is a process. We refine your protocol based on your subjective experience and objective lab data over the first 3–6 months.

Question 11

What actually is a peptide?

Accepted Answer

Peptides are short chains of amino acids — the fundamental building blocks of proteins. They act as signaling molecules that tell your cells to perform specific tasks, like repairing tissue, managing inflammation, or optimizing hormone production.

Question 12

Are peptides safe?

Accepted Answer

Because peptides are naturally occurring sequences in the body, they are generally well-tolerated. We focus on therapeutic peptides that have been studied for their safety and efficacy in regenerative medicine.

Question 13

Are these steroids?

Accepted Answer

No. Peptides are signaling molecules, not anabolic steroids. They work by instructing your body to produce its own hormones more efficiently or to improve cellular regeneration — rather than introducing foreign, high-dose hormones that can suppress your natural production.

Question 14

Why do I need a clinician to guide my peptide protocol?

Accepted Answer

Peptides are precise tools. To get the right result, you need the right protocol for your specific goal. We guide you through each step to ensure the signaling aligns with your labs, your current physical state, and your longevity goals.

Everything You
Need to Know.

What to Expect.

Before Your Visit

Your First Consultation

Diagnostic Review

Your Personalized Protocol

Ongoing Partnership

How to Prepare.

Health History

Current Medications & Supplements

Recent Lab Work

Your Goals

Current Symptoms

Common
Questions.

Everything YouNeed to Know.